Surveys, meanwhile, allow recipients to respond to questions in free-form text. This feature is handy to obtain quick answers to simple questionsârecipients simply click a button, and their response is automatically sent back to you.
Polls allow you to ask a question and have recipients select one option out of several. You can easily receive feedback from customers or colleagues by embedding polls and surveys into your emails. Once the recipient chooses a time, the appointment is automatically scheduled in Google Calendar, and all involved parties receive a confirmation email. You can add all this information to your email by clicking on the “Insert Available Times” option. Another window on the side lets you enter your meeting details. This feature gives you access to a calendar directly in your “Compose” window where you can select the times you are available with one-click. With one-click scheduling, you can easily share your availability and coordinate meetings in one email instead of ten. This back-and-forth process wastes valuable time and hinders overall productivity.
All you can do is hope the chosen times will not overlap and that neither party’s availability will change. You email someone your availability, then you have to wait for them to reply with theirs. Scheduling meetings with customers or colleagues via email can become a hassle. Mixmax even sends desktop notifications to inform you of any new activity with your sent emails. You can selectively enable this function for each email you send or turn it on by default. If you are sending to a group, you will see which individual saw the message so you can follow up with the right people. It shows exactly when the email was opened and how many times it was read. Core features Email TrackingĪn email tracking feature lets you know as soon as someone opens your message. Last year, the San Francisco-based company raised $10.4 million in a funding round. Today, Mixmax has over 10,000 customers worldwide, including reputable companies like Google, LinkedIn, and Uber. However, as Mathé explains in a 2018 interview with VatorNews, there is still, “a lot you can do to turn email into a delightful, interactive, and productive experience.” Yet, email remains static in comparison.Īfter creating communications tools at companies like Apple, Google, and Skype, the three partners saw an opportunity to build a solution in which email would maximize both expressiveness and productivity.Īccording to Mathé, email will never be replaced, as it is too useful and ubiquitous. It’s no secret the web has evolved at an incredible pace in recent years, making many useful advancements we all use on a daily basis, like collaborative document editing, video-conferencing, and street view on maps. Mixmax’s mission is to empower users to “do the impossible with email.” They believe that everything we can currently do on the web, like making purchases, completing surveys, scheduling meetings, and interacting with apps, should all be made possible in an email.Īlong with his partners Chanpory Rith and Brad Vogel, Olof Mathé started the company in 2014, taking on the challenge of upgrading and optimizing email. The Google Chrome extension offers a wide variety of additional features built right into your “compose” window in Gmail, letting you track messages, schedule meetings in one click, add interactive polls and surveys, coordinate communications across your team, and much more. Mixmax makes email more effective in customer-facing roles by bringing analytics, automation, and enhancements directly into Google’s email service. When managing projects or troubleshooting problems, long email threads can become confusing and inefficient, eventually harming productivity. However, email was not explicitly designed as a collaboration tool. Despite the increasing popularity of instant messaging services, email remains the default protocol for communications between teams in many organizations.
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